MAP Group

The leading retail group with O2O service in Indonesia

About MAP Group

Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004.

MAP was voted Fortune Indonesia’s Most Admired Companies (Top 20) in 2012 and Forbes Indonesia’s Top 40 Companies in 2011.

  • 2,200+

    Retail Stores

  • 10

    Indonesian Cities

  • 80+

    Brands

  • 30+

    Retail Concepts

  • 24,500+

    Employees

  • Retail

    Industry

    SpeedShop
  • 3PL Partner

    Previous IT provider

    SpeedShop
  • Omni-channel retail

    SpeedShop solution

    SpeedShop

“Mapemall wants to give customers a premium and effortless customer experience on all , SpeedShop lived up to it.”

Ibnu Tatang

Head of IT , SpeedShop Indonesia

Performance

Most Indonesian buyers are very brand-conscious when shopping and go for labels they recognize. Alongside MAPCLUB, customers in Indonesia can buy for a wide variety of fashionable products and brands from the whole world online.
As the only retail group with O2O service, customers of MAP can shop anywhere and pick up as well as get timely after-sales service in more than 250 offline stores.
Unified data shifts digital transformation into a higher gear, SpeedShop is moving forward in collaboration with the MAPCLUB to surprise more than 3 million members.

Challenges

SpeedShop

MAPCLUB is an online platform of Mitra Adiperkasa, which is the Indonesian retail giant known as MAP. The MAP has more than 300 international brands, over 250 self-operated stores, and 2200 cooperate stores in 67 cities in Indonesia.

SpeedShop

Making the shopping experience seamless. Unify customer experiences and services across channels as well as to provide a holistic view of product and inventory.

SpeedShop

The agility, scalability, and flexibility needed to enter new markets, expand operations, and grow revenue.

SpeedShop solution

  • SpeedShop

    Personalize to boost sales. Customized online platform MAPCLUB with high security and performance, craft personalized content & promotions, and deliver a smooth path to purchase.

  • SpeedShop

    More fulfillment options mean more sales. GTech omnichannel solution provides flexible fulfillment options, including online order ship from store, click & collect, online order return/exchange offline, and place an online order from the offline store.

  • SpeedShop

    Order and inventory management take MAPCLUB's commerce capabilities to the next level. Enable advanced orchestration between demand and supply – across multiple sales channels and sources of inventory.

  • SpeedShop

    Seamless data integration and external systems integration.

Solutions MAPCLUB used

  • Online store

    Be present wherever the customer is, and don't miss out on any conversation

  • Omni-channel eCommerce

    Unify your products, services, and customers across channels

  • Customer experience mgmt

    Get a holistic view of the customer and their interactions with your brand

Retail brands of MAP